Privacy Policy
Last updated: May 2, 2026
1. Introduction
DropLink ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our instant checkout platform and services.
By using DropLink, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
Personal Information:
- Sellers: Phone number, email address, full name, bank account details
- Buyers: Phone number, name, email address, shipping address, payment information
- Authentication: Password (encrypted), login timestamps, device information
Transaction Information:
- Order details, payment information, shipping information, transaction history
Communication Data:
- Messages via WhatsApp, Telegram, or Instagram
- Notification preferences, customer support communications
Technical Information:
- IP address, browser type, device information, usage data, cookies
3. How We Use Your Information
We use your information for:
- Service Delivery: Processing payments, creating checkout pages, managing orders
- Payment Processing: Transferring funds to sellers via Razorpay Route
- Communication: Sending order confirmations, payment notifications, product updates
- Security: Fraud prevention, account verification, dispute resolution
- Compliance: Meeting legal obligations, tax reporting, KYC requirements
- Improvement: Analyzing usage patterns, improving features, customer support
4. Data Sharing
We share your information with:
- Razorpay (payment processing), Shiprocket (shipping), AWS (hosting)
- Cloudflare (CDN), Meta/Telegram (messaging platforms)
- Legal authorities when required by law
- Business partners in case of merger or acquisition
5. Data Security
We implement industry-standard security measures:
- TLS/SSL encryption for all data transmission
- BCrypt password hashing (strength 12)
- Role-based access control and multi-factor authentication
- 24/7 security monitoring and logging
- PCI DSS compliant payment processing
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Receive your data in machine-readable format
- Opt-out of marketing communications
- Withdraw consent for data processing
Contact us at privacy@droplink.neuralnodes.space to exercise these rights.
7. Contact Us
Email: privacy@droplink.neuralnodes.space
Support: support@droplink.neuralnodes.space
Website: droplink.neuralnodes.space