Get in Touch
Have questions? We're here to help. Choose the best way to reach us below.
Send us a Message
General Support
support@droplink.neuralnodes.spaceFor general inquiries, technical issues, and account help
Response time: Within 24 hours
Sales & Partnerships
sales@droplink.neuralnodes.spaceFor business inquiries, partnerships, and enterprise solutions
Response time: Within 48 hours
Refunds & Disputes
refunds@droplink.neuralnodes.spaceFor refund requests, order disputes, and payment issues
Response time: Within 2-3 business days
Legal & Privacy
legal@droplink.neuralnodes.spaceFor legal matters, privacy concerns, and compliance questions
Response time: Within 5 business days
Start Selling in 10 Seconds
The fastest way to get started is to send a message on WhatsApp or Telegram. No signup required.
Frequently Asked Questions
How do I create my first checkout page?
Simply send a message with your product details to our WhatsApp or Telegram bot. You'll receive a checkout link in under 10 seconds.
What are the platform fees?
FREE tier: 1% per transaction. PRO tier: 0% per transaction (₹199/month or ₹1999/year).
When do I receive payouts?
Digital products: Instant payout. Physical products: 7 days after delivery confirmation.
How do refunds work?
Buyers can request refunds within 7 days for physical products. See our Refund Policy for complete details.
Is my payment information secure?
Yes! All payments are processed through Razorpay with PCI DSS compliance. We use TLS/SSL encryption and never store your card details.